Connecting Facebook Messenger to tawk.to

The instructions below are for desktops and laptops only.

You can unify your support channels by connecting Facebook Messenger to tawk.to, and handle all your customer inquiries from a single, centralized dashboard.

In this guide, we’ll show you how to:

Connect to Facebook Messenger
Respond to Facebook messages in your tawk.to inbox
Set the message status and priority, add tags, and assign team members

We’ll also show you how to assign an AI agent to your Facebook inbox (if you’ve enabled AI Assist).

Note: This is for business Facebook accounts only.

Connect to Facebook Messenger

Follow these steps to connect Facebook Messenger to your inbox:

1. Log in to your tawk.to account.

2. On your dashboard, select the property for which you want to connect to Facebook. Hover over the property name to ensure you’ve selected the correct one.

Know more https://help.tawk.to/article/connecting-facebook-messenger-to-tawkto

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